FAQ

WHEN IS THE EVENT?

April 28, 2018

WHAT TIME IS THE EVENT?

VIP Session: 12:30pm - 5:00pm

GA: 1:30pm - 5:00pm

HOW DO I BUY TICKETS FOR THIS EVENT?

Click here to purchase tickets.

HOW CAN I REACH TICKETFLY CUSTOMER SERVICE?

FOR TICKET HOLDERS ONLY: If you purchased your tickets on the event website and are in need of customer service regarding your ticket purchase, please call 1-877-435-9849 or email customersupport@ticketfly.com for assistance.

IS THERE AN AGE LIMIT TO GET INTO THE SHOW?

No one under the age of 21 will be allowed entrance in the festival! This includes designated drivers who must also be at least 21 years of age. NO children, toddlers, infants, strollers, or pets are permitted. No one will be admitted without a valid photo ID (no exceptions). Proper identification is the responsibility of the attendee. Failure to present proper, valid photo identification (driver’s license or passport) will result in denial of entry with no refund offered.

WHERE IS BELMONT RACETRACK LOCATED?

2150 Hempstead Turnpike, Elmont, NY Click here for directions

IS THERE HORSERACING ON EVENT DAY?

Yes! It's opening weekend for the racetrack. Races will be held all day.

ARE ATTENDEES ABLE TO BET ON HORSES DURING THE EVENT?

Yes! Betting windows will be open in the festival area.

IS THERE PUBLIC TRANSPORTATION DIRECTLY TO BELMONT PARK RACETRACK?

The LIRR will be servicing Belmont Park Racetrack. Check LIRR for schedules and fares.

Local Bus Service:
N6 (NICE Bus Line): Operates along Hempstead Turnpike, West Hempstead, Franklin Square, Elmont, Hollis and Jamaica. From Jamaica, the bus starts at Jamaica Bus Terminal (165th Street & 89th Avenue) and runs along Hillside Avenue to Francis Lewis Blvd. to Hempstead Ave. Stops in front of Belmont Park. Connections: Transfer from the F Train at either 169th Street or 179th Street stations. Q110 (MTA Bus): Service provided every 20 minutes to and from Belmont during racing days. Buses are available at Parsons Blvd. and Hillside Avenue and from Parsons Blvd. & Archer Ave., and various locations eastbound on Jamaica Avenue and Hempstead Avenue in Queens. Connections: Transfer from F Train at Parsons & Hillside; Transfer from E Train at Parsons & Archer. Q2 (MTA Bus): Originates at the Jamaica Bus Terminal (165th Street & 89th Ave.) and runs along Hillside Ave. to 187th Place to Hollis Ave. and ends at Hempstead Ave. and 225th Street adjacent to Belmont Park. Connections: Transfer from F Train at 169th Street or 179th Street stations.

By Subway:
Take the F train to 169th street or 179th street then take the N6 or the Q2 bus to Belmont or take the E train to Jamaica Center (Parsons Blvd.) and then take the Q110 bus to Belmont.

IS THE EVENT INDOORS OR OUTDOORS?

The event is held indoors, on the 4th floor of the Belmont Park Racetrack in the North Shore Terrace. Attendees will enjoy an in-track climate-controlled setting featuring sweeping views of the track and convenient betting windows.

WHAT DOES ADMISSION INCLUDE?

VIP Admission includes a souvenir 5oz tasting glass with a two ounce pour line and an extra hour to enjoy the festival before the General Admission ticketholders enter. VIP attendees will also have access to special VIP beers that are poured only during this additional hour. General Admission includes a souvenir five oz. taster with a two ounce pour line and beer tastings during the General Admission session.

WILL FOOD BE AVAILABLE?

There will be food available for sale at the festival. Food does not come with the price of admission.

HOW DOES THE DESIGNATED DRIVER TICKET WORK?

A designated driver ticket is available for $12. Designated drivers do NOT receive a tasting glass. They are able to enjoy all the activities of the expo except they are not allowed to drink any beer. Any designated driver who is seen drinking will be escorted out immediately.

ARE PRETZEL NECKLACES PERMITTED?

Yes, but no other outside food is permitted.

I HAVE A TICKET FOR THE GA SESSION, CAN I USE IT TO GO TO THE VIP SESSION INSTEAD?

No, you are only permitted to use the ticket for the session you purchased. The scanners are programmed with the ticket number and will reject your ticket.

WILL THERE BE A COAT CHECK?

Yes, a small fee will be charged by the event charity who will be running this area.

IS THERE A FEE TO PAY FOR PARKING?

The parking fee is $3.

ARE CHILDREN OR PETS PERMITTED TO ATTEND?

For your own safety, NO children, toddlers, infants, strollers or pets, other than service dogs, are permitted. If turned away, the admission ticket for the caregiver will not be refunded.

IS SMOKING PERMITTED AT THE VENUE?

Smoking will not be permitted inside the venue. There is a designated smoking area outside the venue.

IS THE EVENT WHEELCHAIR ACCESSIBLE?

Yes

IS THERE AN ATM ON SITE?

Yes

WHAT ITEMS ARE PROHIBITED?

Starfish Junction Productions is dedicated to the safety and security of ALL attendees, exhibitors, staffers, and guests. Please use common sense and remember that what seems harmless to you may appear like a threat to someone else. All attendees must adhere to show rules, are subject to search upon entering the event, and are prohibited from bringing in the following items:

· outside alcohol, glass bottles, cans, outside food/beverages, metal water bottles
· weapons (i.e. knives, pepper spray, stun-guns, any concealed weapons, firearms, etc.), illegal drugs, chemicals, fireworks, smoke bombs
· unapproved pamphlets, handouts, advertisements, etc.

Smoking (including the use of e-cigarettes or vape pens) is prohibited in the venue/under tents. Smoking is only permitted in designated smoking areas.

Infants/Children/Strollers…No one under 21 will be admitted. Valid photo ID is required for entry.
No pets are permitted at the event (unless they are service dogs with accredited tags/paperwork)

Event management reserves the right to handle each occurrence on a case by case basis. Depending on the item, the guest may either be asked to remove the item from the facility or dispose of the item, or may be ejected from the facility.

Please drink responsibly.
Gambling Problems? Responsible wagering is encouraged. If gambling is a problem for you or someone you care about, help is available 24 hours a day. Call toll-free 1-877-8-HOPE-NY.